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Technical Support

Page history last edited by acoccitto10@jcu.edu 11 years, 5 months ago

KIRKSCEY, R. (2012). SECONDARY SCHOOL INSTRUCTORS' PERSPECTIVES ON THE INTEGRATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES #ICT# WITH COURSE CONTENT.

American Secondary Education, 40(3), 17-33.

This article supports the “NETS-A” for technical support.  The participants in this research belong to a district come from a supportive technological environment with support staff available at all times.  The teacher’s perspective in this research deomonstrate they are more comfortable using technology with this type of support system. - Shawn

 

Inan, F. A., & Lowther, D. L. (2010). Laptops in the K-12 classrooms: Exploring factors impacting instructional use. Computers & Education, 55(3), 937-944.

This article discusses the variables that lead to Laptop Integration.  It is said that teacher beliefs is one of the most critical factors when it comes to successfully integrating technology.  This article focuses on what needs to be in place in order for teachers to believe in and want to use the technology.  If a teacher has had professional development on the new technology, then he or she will feel more comfortable and ready to use the technology.  If there is strong technical support in place as well as overall support, then the teacher will not feel as though it is up to he/she to problem solve when something goes wrong.  This article discusses the importance of having strong support and professional development in order to have successful lap top integrations although I feel this is important in the integration of any new technology. -Ashley

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